SHIPPING & RETURNS

SHIPPING & RETURNS

We are a small business. We work to ship your items as fast as possible and sometimes products will ship sooner than the estimated turnaround time. Thank you for supporting this small business!

Your health and safety is our number one priority. All of our products are handmade in our home on demand as requested. We are a healthy small team of just my husband and I. Our customers can ensure that we are using safety precautions to prevent the spread of the corona virus by washing and sanitizing our hands regularly. Also daily cleaning of our equipment used for printing and using gloves to pack customers orders. We are taking every step necessary to keep things clean and virus free. 

Please be advised that due to COVID-19 there maybe be a 2-3 day delay on all packages due to the US Postal Service having a limited amount of drivers to deliver packages. 

Experts have stated the risk of catching COVID-19 from a package is low. However as a safety precaution we do recommend that you wash your hands after opening your package. Please do not touch your mouth, nose, eyes, or face until you’ve washed your hands. 

Processing

All of our products are made to order on demand as requested just for you. Customers orders are handmade and processed within 7-10 business days Monday thru Friday only. Orders placed on the weekend and holidays are processed the next business day.

Shipping

Once your order has shipped, you should receive your package within 3-5 business days via USPS First Class Mail or 2-3 business days via Priority Mail. You will receive an email with the tracking info for your order once it has shipped. Please allow 24 hours after you receive your shipping confirmation email before attempting to track your order. If you do not receive your order after 7 business days please contact Ambishes Diva.

Our standard shipping rate is a flat rate of $5.25 for small packages and $8.25 for large packages shipped priority mail. All sweatshirts and hoodies will be shipped priority mail. At this time we do not offer expedited shipping or international shipping. 

Please double check your address before submitting your order. If a package is returned back to Ambishes Diva for being undeliverable, the customer is responsible for reshipping cost. 

Ambishes Diva is NOT RESPONSIBLE for lost, incorrect address, or misplaced packages. However if your package has been lost, please FILE a claim with USPS. If you need help tracking down your packing feel free to reach out to us as we would be more than happy to assist. You can reach us by email at ambishesdiva@gmail.com

Returns

 ALL SALES ARE FINAL!  However if you receive a defective item or the wrong item than what was ordered please email Ambishes Diva within 3 days of receiving your order for return instructions. We will pay for the item to be returned back to us and pay for the correct item to be shipped to you. The same item, color, and size will be shipped to you. Sorry there are no returns on incorrect sizes that was chosen by the customer during checkout. If you any questions about sizing please email us. Please double check your order before checking out. All items are made to order. Customer Service is our top priority!