SHIPPING & RETURNS

SHIPPING & RETURNS

We are a small business. Customers orders are processed within 7-10 business days Monday thru Friday, excluding weekends and holidays. We work to ship your items as fast as possible and sometimes products will ship sooner than the estimated turnaround time. Thank you for supporting our small business!

Processing

All of our products are made to order on demand as requested just for you. Customers orders are handmade and processed within 7-10 business days Monday thru Friday only. Orders placed on the weekend and holidays are processed the next business day.

Shipping

Once your order has shipped, you should receive your package within 3-5 business days via USPS First Class Mail or 2-3 business days via Priority Mail. You will receive an email with the tracking info for your order once it has shipped. Please allow 24 hours after you receive your shipping confirmation email before attempting to track your order. If you do not receive your order after 7 business days please contact Ambishes Diva.

Our standard shipping rate is a flat rate of $4.99 for small packages shipped first class mail and a flat rate of $6.99 for large packages. All of our sweatshirts, hoodies, tumblers, and coffee cups will be a flat rate of $6.99. The shipping is free for all orders over $75 which will be shipped priority mail.  At this time we do not offer expedited shipping or international shipping. 

Please double check your address before submitting your order. If a package is returned back to Ambishes Diva for being undeliverable, the customer is responsible for reshipping cost. 

Ambishes Diva is NOT RESPONSIBLE for lost, incorrect address, or misplaced packages. However if your package has been lost, please FILE a claim with USPS. If you need help tracking down your packing feel free to reach out to us as we would be more than happy to assist. You can reach us by email at support@ambishesdiva.com

RETURNS

Customer satisfaction is our top priority. We understand that sometimes things don't go as planned. That's why we happily accept returns for items that arrive damaged, or if an incorrect item was sent to you. Please email us within 24 hours after receiving your order at support@ambishesdiva.com. All of our products are custom made to order just for you. Unfortunately, we can't offer returns or refunds for other reasons. Thank you for your understanding.