FAQ

1) How can I place an order?

All orders are placed via the website. Please check the sizing chart below before placing your order. Need a larger size?  If you have a question about sizing or would like to request a larger size please email us. We will be more than happy to assist with any questions and create a special order request for you.

2) What are my payment options?

Payments can be made with a major credit card such as Visa, Mastercard, Discover, and American Express via Shopify secured site. Payments can also be made via Paypal, Amazon Pay, Apple Pay, and Google Pay. Ambishes Diva will never store a customers credit card or see the customers credit card information.

3) When will my order ship?

Please be advised that due to COVID-19 there maybe be a 2-3 day delay on all packages due to the US Postal Service having a limited amount of drivers to deliver packages. 

All of our products are handmade and printed on demand as requested just for you. Customers orders are made to order and created within 5-7 business days Monday thru Friday only. Orders placed on the weekend and holidays are processed the next business day. We print all of our tee shirts in house. However, depending on the volume of orders received and during the holidays, some orders may require a few extra days to process. We will contact the customer if an unexpected delay were to happen. If an item is on back-order, processing can take up to an additional 3-5 business days. Ambishes Diva will contact the customer via email within 24 hours if an item is on back order. Once your order has shipped it will be received within 3-5 business days via USPS First Class Mail or 2-3 business days via Priority Mail. Ambishes Diva is NOT RESPONSIBLE for lost, incorrect address, or misplaced packages. However if your package has been lost, please FILE a claim with USPS. If you need help tracking down your package feel free to reach out to us as we would be more than happy to assist. You can reach us by email at ambishesdiva@gmail.com

We are a small business. We work to ship your items as fast as possible and sometimes products will ship sooner than the estimated turnaround time. Thank you for supporting this small business!

4) Do you have a size chart? 

The size chart is listed under each tee shirt design and also there is a sizing tab listed a the top of our homepage. 

5) How do I change or cancel my order?

Once your order has been placed I am unable to cancel your order as our t shirt shirt designs are made on demand. However if you select the wrong size please email Ambishes Diva within 2 hours of placing your order. 

6) What is your return policy?

All of our products are handmade just for you. As a result, we are unable to accept returns or exchanges. All sales are final. Please double check your order before checking out. Sorry, there are no returns on incorrect sizes that was chosen by the customer during checkout. However if you receive a defective item or the wrong item than what was ordered, we will gladly replace it with the correct one. Please email Ambishes Diva within 3 days of receiving your order for return instructions. The same item, color, and size will be shipped to you. 

7) What is the fit of the Tees? Are they Unisex?

We use both women and unisex tees. The type of tee used for each design will be listed under the product description. The tank tops are women's fit. The Raglan tees are unisex. The hoodies and sweatshirts are unisex. All unisex tees and hoodies run ONE SIZE larger than womens tees. Please be sure to use the size chart to compare sizing. If you would like to request one of our designs listed on our website to be printed on a unisex shirt please contact us via email at ambishesdiva@gmail.com

 8) If a design is out of stock will it be available later?

Some designs may be restocked and some will be limited stock to keep up with the latest fashion trends. If a design will not be restocked it will be removed from the site. 

To inquire about a custom tee shirt order for an individual or business please email ambishesdiva@gmail.com or text 443-885-0784